BASIC-TDC

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Solutions for real-world IT Problems

An IT partner not provider. BASIC-TDC understands why your critical business services are so important to your daily operations. This is why we spend so much time aligning our technology support with just such business services. Building a program that relies on 24x7x365 network monitoring coupled with an aggressive preventative maintenance component to ensure optimum uptime for your business. This solution is so effective, our customers see almost immediate results. A regularly maintained network means fewer failures, yielding higher productivity and savings on support costs for you. At the same time, your exposure to security risks is dramatically lessened, and frustration from unstable IT resources almost vanishes. We allow our customers to focus on their core business functions by taking the worry out of owning a computer network.

Environment Management

One of the major challenges in maintaining a computer network is trying to predict what will fail and when. With our Down to Business Services solution, we can prevent many network failures from ever happening. By combining regular and comprehensive preventative maintenance and robust real-time monitoring of your critical network and desktop devices, we ensure the reliability and stability of your IT assets.

A la Carte Management

Your technology needs to be as flexible as your business, so we developed our A la carte IT support program. The A la carte program allows you to customize your support and service needs directly related to your critical business services, all at a cost effective price.

Business Services
Managed Services Program Advantages:
*Increased productivity
*Reduced business impact from IT failures
*Reduced network downtime through proactive maintenance
*Safe protected computing environment
*Business continuity
*Fewer emergency calls and network issues
*Lets you focus on your business

Complete Monitoring

In-depth health performance monitoring of all elements of your business' IT assets.

Managed Antivirus

Total desktop security solution including Anti-Virus, Anti-Malware, Hosted Intrusion Protection.

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Managed Anti-spam

80% of all virus are delivered via email. This service offers perimeter protection preventing unwanted email and spam from reaching your network or users.

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Managed Backup

Ensure business continuity through scheduled back-up of critical data and restoration in the event of data loss. Apply industry best practices for the protection of your data against loss through regular on-site backup.

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Managed Audit

Meet security, audit and regulatory compliance requirements. Regular audits provide you with periodic assessments of your network vulnerability, compliance and configuration status.

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Networking Control

Monitoring and continuing maintenance of your LAN, WAN, domain and VPN.

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PC Watch

Monitoring the most important attributes of your PCs and responding to issues.

Remote Response

Technicians work remotely on your network to resolve issues.

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Security Necessities

A secured network perimeter, policies and managed virus protection

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Remote Backup Solution

Additional backup and offsite storage options for proper management of critical data.

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Standard Reporting

Network health reporting and quarterly reviews with our experts.

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