Lifecycle Management Services

Asset Management

  • Hardware Inventory
  • OS & Application Inventory
  • Barcode & Asset Tagging

Environment Monitoring

  • Network Availability
  • System Events
  • Health & Resource Utlization

Contract Management

  • Leased Hardware
  • Software Licenses
  • Vendor Management

Patch Management

  • Vulnerability Assessment
  • Application Packaging
  • Application & OS Upgrades

Business Continuity

  • Backup & Recovery
  • Application Self-Healing
  • Data Restoration

Help Desk Management

  • Incident Tracking
  • Root Cause Analysis
  • Problem Management

Remote Support

  • Realt-Time Diagnosis
  • Client Permission Based
  • Encrypted Connections

Configuration Management

  • OS Deployment
  • Network Configuration
  • Custom Imaging

Field Support

  • On-Site Repair
  • Off Site Repair
  • Mail-In Repair