Managed IT Solutions

Total network peace of mind.

Total network peace of mind. Your time is precious. You have more important issues to deal with than your computer network. It is, however, a critical enabler to your business and in need of attention to ensure it's running predictably, optimally and securely. Our managed "Framework-In''Depth" program is the ideal solution for an organization like yours, an organization that demands the utmost in network reliability and quality service.

The Problem: Traditional Break-Fix IT

The Solution:  BASIC-TDC Managed Endpoint

Do these issues plague your business?

  • No Technology Plan? Does your organization lack a strategy for how technology can best serve it into the future?

  • Unpredictable IT Costs? Under pressure to reduce IT costs, increase value or maximize profitability?

  • Management Strulggles? Need to find a more efficient way to manage your company's technology and ensure proper business alignment?

  • Risk and Exposure? Don't have the necessary resources or discipline to properly manage security vulnerabilities, data loss or theft and compliance uncertainties?

  • Strategic Issues: Lack of accountability or ownership of problems

Program Advantages

  • Total Cost Predictability: A single montly fee gets you a complete IT solution, lower total cost of ownership and management. 

  • Increased Productivity: Continuous insight into your network lets us reduce the business impact of IT failure by shortening the time from network failure to issue resolution.

  • Reduced  Business impact from IT Failures: Combining preventative maintenance and remote monitoring means we minimize failures that could impact your business. Your network behaves in a stable and reliable manner.

  • Improved Security: Minimize risk of intrusion , data theft and lost productivity

  • A Complete, Outsourced IT Management Solution:  Allows you to focus on your core competence and not your network for less than hiring an IT staff internally.

Our Methodology

  • Assess (Baseline): Detailed analysis of your current environment, reporting on issues and actionable items. 

  • On-Board (Standardize): Initial maintenance activities, projects, and remediation required to stabilize your technology.

  • Manage (Monitor): Ongoing delivery monitoring and maintenance designed to keep your business optimized.

  • Protect (Security): Application of industry best practices for security & backup management.

  • Optimize (Automate):  Enterprise class automation technology to keep your infrastructure optimized. Critical issues are identified, reported, and resolved in real time.